Shree Ganesh Telecom is the BSNL franchisee in the Pimple Saudagar area and provides BSNL landline & broadband facilities in the Pimple Saudagar area. The broadband service keeps going down frequently. It thus affects the businesses/ professionals that depend on the BSNL broadband service taken from Shree Ganesh Telecom. Can something been done where it can be guaranteed that:
1. Any kind of maintenance activity is done on weekends or non-business work hours.
2. Any kind of downtime during business hours is kept to a minimum, let's say less than 30 minutes.